The Nest thermostat is one of the top-selling smart thermostats on the market today. And for good reason. It learns your temperature preferences and creates an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your house or away and can change settings to help you save even more.

The Nest works with a wide range of 24-volt heating and cooling systems, but it’s always a smart idea to visit the Nest thermostat compatibility checker before installing one. Don’t forget to contact your energy supplier for valuable rebates, as you could be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either hook it up yourself or call a HVAC specialist like I-Deal HVAC. If you’re installing it without help, you’ll spot a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t an issue since the thermostat can get ample power from other heating and cooling wires.

Sometimes, your heating and cooling system could require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is a step up from older programmable thermostats that have a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t draw enough power, Nest says you might run into some of these troubles:

  1. Bad battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t stop running.
  5. Your system is making odd noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously working, won’t switch on or turns off and on frequently in a short period of time.

You may think something is up with your heating and cooling system, but if you just installed the Nest, it’s best to check your thermostat first. This is especially true if the weather is mild, and you haven’t been using your heat or air conditioning frequently.

Our Specialists Can Solve Nest Thermostat Issues

If you’ve gone through Nest thermostat troubleshooting without help but can’t solve the dilemma, a smart thermostat professional such as one from I-Deal HVAC can assist you. We can identify the problem and put in a C-wire, if needed.

Smart thermostats including the Nest are designed to make your life easier, with automatic energy-efficient programming and the opportunity to keep an eye on temps while you’re out. It’s a frustrating experience when yours won’t work properly, but our heating and cooling experts at I-Deal HVAC can take care of the problem in no time.

If you’re running into strange heating and cooling behavior with your new Nest, call us at 505-445-1250 to schedule your appointment right away.