Furnace Repair in Albuquerque, NM

HVAC man working on a furnace

When your HVAC system won’t work, doing your own furnace repair in Albuquerque, NM, can seem overwhelming.

There are a couple of fast, inexpensive things you can take care of on your own to skip a HVAC repair bill.

If your heater won’t turn on, won’t stay on or won’t ignite, try the troubleshooting checklist below prior to calling an HVAC expert.

If you discover you need support from a heating and cooling professional and live in Albuquerque, I-Deal HVAC will be able to assist you. We have the ability to repair most makes of heating systems.

CALL NOW 505-445-1250

If you’re ready for a new furnace, we also offer furnace installation.

While you’re in touch with one of our team members, think over an annual furnace maintenance plan from I-Deal HVAC that could help you avoid problems down the line. We can tell you how frequently your heating system should be checked by one of our NATE-Certified professionals.

Use our straightforward list as shown to start troubleshooting your heater. Most of these procedures don’t require mechanical know-how to complete your furnace repair.

Furnace Repair Checklist

check thermostat icon

1. Look at the Thermostat

First, ensure your thermostat is instructing your heat to ignite.

Digital Thermostat

  • Replace the batteries if the display is blank. If the digital display is mixed up, the thermostat might need to be swapped out.
  • Make sure the switch is set to “heat” rather than “off” or “cool.”
  • Ensure the program is showing the correct day and time and is scheduled to “run.” If you’re having trouble getting out of the program, adjust the temperature with the up/down arrows and holding the “hold” button. This will cause the furnace to turn on if thermostat is causing an issue.
  • Turn the temperature setting to 5 degrees warmer than the room temperature.

If your heating hasn’t started within a few minutes, make certain that it has juice by toggling the fan switch from “auto” to “on.” If the fan doesn’t operate, your heating system could be without power.

Smart Thermostat

If you have a smart thermostat—like one designed by Nest, Ecobee, Lux, Honeywell or Bosch—troubleshooting is very model-specific. Refer to the manufacturer’s website for support. If you aren’t able to get your Wi-Fi thermostat to work, contact us at 505-445-1250 for heating and cooling service.

breaker icon

2. Check Breakers and Switches

Next, verify your breaker and furnace switch are on.

  • Find your main electrical panel. If you don’t know where it is, keep an eye out for a silver metal box in your basement, garage or closet.
  • Make certain that your hands and feet aren’t moist before using the panel or breakers.
  • Find the breaker titled “furnace” or “heat,” and make sure it’s switched “on.” If the breaker has tripped, it will be in the middle or “off” position.
  • With one hand, steadily turn the breaker to the “on” position. If the breaker immediately trips and pops back to “off,” don't try to reset it and call a team member from I-Deal HVAC at 505-445-1250 immediately.

It doesn’t matter how old your furnace is or what brand it is, it has at least one ordinary wall switch situated on or close to it.

  • Ensure the lever is moved up in the “on” position. If it was switched off, anticipate your furnace could take up to five minutes to start. (If you’re unaware of where your furnace is located, take a look at your basement, garage or utility closet. It could also be in a crawl space or attic.)
air filter icon

3. Replace the Air Filter

When it comes to heating issues, a dirty, full air filter is frequently the top culprit.

If your filter is too dirty:

  • Your heating system won’t stay on, or it might get too hot from limited airflow.
  • Your energy expenses might be higher because your heat is running too often.
  • Your heat may fail too soon because a dirty filter forces it to work overtime.
  • Your heater can lose power if an extremely dirty filter causes the breaker to trip.

While it depends on what make of heater you have, your air filter will be inside the blower compartment of your heater, an attached filter case or wall-mounted return air grille.

To swap out your filter:

  • Switch off your heating system.
  • Remove the filter and hold it up to the light. If you can’t view light through it, get a new one.
  • Insert the new filter with the arrow pointing toward the heating system to avoid damage.

Flat filters should be replaced once a month, while pleated filters should last about three months. If you have children or pets, you might have to put in a new filter sooner.

To make the process easier down the line, write with a permanent pen on your heating system exterior or ductwork to list the airflow direction and filter size.

condensate pan icon

4. Inspect the Condensate Pan

Commonly known as drain pans, condensate pans catch water your heating system draws from the air.

If liquid is dripping out of your heater or its pan has standing water in it, use these steps.

  • If your pan has a drain (look for a PVC pipe), check that it isn’t clogged. If it needs to be drained, drop in a special pan-cleaning tablet you can buy at home improvement or hardware shops.
  • If your pan has a pump, inspect the float switch. If the button can’t be moved from the “up” position with water in the pan, contact us at 505-445-1250, because you will possibly need a new pump.
error codes icon

5. Watch for Furnace Error Codes

If failures persist, look inside your furnace’s plastic window to check the blower motor’s status. Dependent on the brand, the light could also be attached on the surface of your heater.

If you notice anything else besides a steady, colored light or blinking green light, contact us at 505-445-1250 for HVAC service. Your furnace could be communicating an error code that needs pro service.

flame sensor icon

6. Clean the Flame Sensor

If your heating system tries to start but switches off without distributing warmth, a dirty flame sensor could be to blame. When this occurs, your furnace will try to ignite three times before a safety mechanism shuts it down for about an hour.

If you feel okay with taking the panels off your heating system, gently scrubbing your flame sensor is work you can do personally. Or, one of our heating service experts can finish it for you.

If you are fine with cleaning the sensor on your own, you should have:

  • A 1/4” hex screwdriver or wrench
  • Bit of light grit sandpaper, steel wool or emery cloth
  • An unused paper towel


  • Turn off the heater’s power through its wall switch or breaker. If you don’t have an electric gas valve, you must turn off the gas in addition.
  • Take off the heating system’s front panel and track the wire to the flame sensor.
  • Unscrew the rod and use your sandpaper, steel wool or emery cloth to gently clean the metal rod.
  • Wipe off the rod with a paper towel.
  • Screw the sensor back in.
  • Secure the furnace doors.
  • Restore power to the furnace. It might proceed through a sequence of inspections before continuing usual heating. If your furnace doesn’t start, the sensor might have to be replaced or something else may be creating an issue. If this occurs, call us at 505-445-1250 for heating and cooling repair help.
pilot light icon

7. Reignite the Pilot Light

If you have an outdated heating system, the pilot light could be turned off. To light it, find the directions on a sticker on your heater, or try these guidelines.

  • Locate the toggle on the bottom of your heating system that says “pilot,” “on” and “off.”
  • Push the switch to the “off” position.
  • Take a break for at least five minutes to prevent sparking a fire.
  • Turn the knob to “pilot.”
  • Hold down the “reset” button as you push the flame of a long lighter to the pilot light opening.
  • Depress the “reset” switch once the pilot light is burning.
  • If you have gone through the list twice and the pilot light still won’t burn or keep ignited, call us at 505-445-1250 for furnace service.

condensate pan icon

Inspect Your Gas Delivery System

Try turning on a second gas appliance. If it doesn’t function, your natural gas service could be switched off, or you could be out of propane.

We Can Assist With Furnace Servicing

Went through our troubleshooting checklist but your heater still doesn’t run?

Contact us right away at 505-445-1250 or contact us online. We’ll come to your house and pinpoint the trouble.


Request Service